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Click the desired user then click the Manage tab at the top of their profile panel.Open the Users page of your UniFi Talk application.Assign the new DID number(s) and phone(s) to users registered in your UniFi Talk application:.Enable the Static Signaling Port toggle located in the Network tab of the UniFi Talk Settings menu.Type the address information in the corresponding fields and click Add.Add your SIP provider's media and signaling servers:.Type the DID number(s) from your SIP provider in the Input Numbers field(s) in either E.164 format (e.g., +10123456789) or the format supported by your provider.Click Done once all fields have been added.Repeat this process for multiple entries. Type or paste the copied field into the Add Fields window and click the + icon.Click the Add Field button in the UniFi Talk Settings menu.Locate your SIP provider's custom fields by referencing either the Providers ITSPs directory or your provider's user documentation.Enter your SIP provider's required fields:.Click the Add Third-Party SIP Provider button at the bottom of the screen.Add your SIP provider's information to the UniFi Talk application:.Ensure that the Direct Inward Dialing (DID) number(s) you want to use with UniFi Talk are assigned to the newly created trunk.Add an origination uri in the same format as your router's public IP address (e.g., sip:1.2.3.4:6767).Add an ACL IP and a new entry for your router's public IP address (e.g., 1.2.3.4/32).

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Create a credential list and assign username and password credentials to the trunk itself.Create and configure a new trunk in your SIP provider's settings console:.To add a third-party SIP provider to your UniFi Talk application: If you currently subscribe to a third-party SIP provider, you don't have to purchase a UniFi Talk subscription to use your existing service in the UniFi Talk application. Session Initiation Protocol (SIP) providers facilitate real-time video and voice communication (e.g., Twilio, Voxbone, 3CX, etc.). Note: Users without a number assigned will not be able to make or receive external calls, but will still have an active extension that can make and receive unlimited internal calls. Select the number that you’d like to assign to the user from the Change Number drop-down field.Click the user that you’d like to assign a number to.If you wish to purchase additional numbers in the UniFi Talk application before you start assigning, see UniFi Talk - Manage UniFi Talk subscriptions. Select the phone that you'd like to assign to the user from the Reassign Device drop-down field.Click the Manage tab, then scroll down and click the Manage drop-down option.Click the user that you’d like to assign a phone to.Click the Users icon in the left navigation bar.To assign a phone to a user via their profile panel: Select the user from the pop-up window's drop-down field, then click Assign.Hover your cursor over the phone you'd like to assign to the user, then click the Assign link when it appears.Click the Devices icon in the left navigation bar.To assign a phone to a user on the Devices page: You can assign a phone to a user on the Devices page or in the user's profile panel. If no phone number is selected, the user will only be able to make internal calls unless they are added to a group with a number assigned.Ī user must be assigned to each phone managed by the UniFi Talk application. Select the user's phone number from the drop-down menu and click Save.If you do not assign an extension, the UniFi Talk application will do so automatically. Type the user's first name, last name, and extension in the respective text fields.Open the Users tab and click the Add User button in the top-right corner of the screen.To create new users in the UniFi Talk application:

This article outlines key setup and configuration processes that can be completed in the UniFi Talk application.